EVENT
Law Firm

Client Intelligence 

Firm Differentiation and the Voice of the Client: Leveraging Client Feedback for Strategic Impact

Thursday // November 7th // 4:05 PM - 4:45 PM CT

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Caitlin White

Director

Wicker Park Group

BIO:

Caitlin White is a Director at Wicker Park Group and plays a key role in all programs offered by WPG. A business development and marketing professional who has worked over 15 years at top-ranked law firms, Caitlin regularly conducts client feedback interviews and brings the voice of the client to WPG’s business development training and coaching programs. While with law firms, she led client feedback and client team programs, analyzed trends and developed best practices for client relationship management, uncovered opportunities to deepen and expand relationships, created business plans for practices, industries and geographic expansion, and worked with firm leadership to implement strategic initiatives.

Insights

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