AI x KM

The traditional role of law firm KM is evolving—moving beyond pure practice support into a more strategic function that directly impacts firm profitability, operational efficiency, and competitive differentiation.

As AI becomes more embedded into law firm operations, few functions are poised for greater transformation than Knowledge Management and Innovation.

At times referred to as the “everything department” within law firms, KM teams today are balancing their core responsibilities with an expanding mandate—piloting and scaling AI projects across various practices, overcoming adoption barriers, building data readiness, reimagining workflows, aligning KM and IT teams, and developing a roadmap for change.

With pilot fatigue setting in, how do KM professionals manage immediate operational needs while prioritizing, vetting, and scaling AI tools that promise long-term impact?

If law firms hope to leverage their unique data assets as a competitive differentiator, they must strike a balance between immediate operational needs and AI readiness. Without the necessary foundational and often manual effort of capturing, curating, organizing, and structuring data, even the most advanced AI tools will fail to deliver meaningful results.

AI x KM: The Next Frontier in Legal Knowledge Management is a full-day forum designed for legal KM professionals, Innovation leaders, and legal technologists, exploring how GenAI is reshaping the knowledge function, amplifying its value, and positioning KM at the center of law firm transformation.

The Future of KM
How law firm knowledge teams are evolving from traditional practice support to strategic enablers of profitability, operational efficiency, and business transformation.
AI and Organizational Change
How firms are navigating cultural and structural tensions as AI experimentation challenges traditional firm hierarchies and decision-making processes.
The Future of Legal Search
AI is revolutionizing search, moving beyond static keyword queries to intelligent, embedded knowledge delivery—where insights surface proactively within attorney workflows. Learn directly from the architects of the future search experience.
AI Agents & the Future of Human-Machine Collaboration
AI is no longer just a copilot; it’s an active collaborator in knowledge workflows, automating insights, enhancing search, and transforming how law firms manage and apply knowledge. How will AI agents augment KM teams?
Redefining the KM-IT Relationship
As firms grapple with pilot fatigue, tool proliferation, and AI governance, KM and IT must collaborate more closely than ever to align AI strategy with firm goals.
KM’s Role in Business Transformation
Beyond practice support, KM is playing a pivotal role in pricing strategy, profitability analysis, and client intelligence, bridging data-driven decision-making with the business of law.
Preparing the AI-Ready Lawyer
How KM and Professional Development leaders are aligning knowledge strategies with skills training and talent development to prepare the next generation of attorneys for an AI-enabled future.

AI x KM will bring together a mix of rising stars and established leaders in legal knowledge, innovation, and AI, providing a platform for candid conversations, peer learning, and practical insights.

How are firms bridging the gap between data curation and automation, navigating labor-intensive, foundational KM work to build structured, high-quality data foundations to ensure that AI delivers meaningful results?

Join your peers in New York on April 29, 2025, as we collectively share, discuss, and debate how AI is reshaping KM, and what’s next for those leading this transformation.

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FULL OVERVIEW
As law firms embrace the transformative potential of AI, the advent of agentic AI presents an opportunity to rethink workflows, roles, and the relationship between knowledge and action. In this thought-provoking session, Dr. Megan Ma and Ilona Logvinova will explore what agentic workflows mean in practice, and how agents can be set up to augment the work we do today through verticalized tasks. Beyond that, multiple agents can work in teams and be overseen by a supervisory agent, who is then overseen by a human employee – activating a truly hybrid workforce.

FULL OVERVIEW
As the legal profession faces a wave of rapid technological transformation, the opportunity to align talent development with emerging knowledge strategies has never been greater. In this session, Caitlin Vaughn, Managing Director of Learning & Professional Development, and Anne Stemlar, Managing Director of Knowledge & Innovation Strategy, will share how Goodwin is bridging the gap between knowledge management/innovation and professional development to teach crucial innovation and technology skills and foster a culture of adaptability and continuous improvement.

FULL OVERVIEW
Search is evolving—fast. The traditional search box is no longer enough in a world where AI is redefining how law firms access and use knowledge. Lawyers now expect answers, not just results—and the technology powering modern search must bridge the gap between human intent and precise, actionable insights.

In this dynamic discussion, some of the brightest and most technically informed minds in legal technology will take the stage—not as vendors, but as architects of the future search experience. These are the professionals designing and deploying AI-powered search tools that lawyers and KM professionals rely on daily to drive efficiency, accuracy, and strategic decision-making.

Join us as we explore:

The shift from “pulling” search results to “pushing” actionable insights directly into attorney workflows.
How AI, information architecture, and human expertise intersect to enrich content, maintain authority, and eliminate search “noise.”
The future of embedded search—from DMS platforms to intranet systems and beyond - blurring the lines between where knowledge lives and how it's accessed.

Bring your toughest search challenges and questions to this panel and discover how emerging search technology is reshaping how firms organize, retrieve, and apply knowledge—faster, smarter, and with more precision than ever before.