Data has become the most competitive asset a law firm can wield—but only if it is collected, connected, and converted into actionable client intelligence. In 2025 the discussion has moved well beyond why firms need client data into the harder question of how to operationalize it.
Over the past year we have seen leading firms knit together marketing, KM, experience‑management, and finance data into unified client dashboards; deploy generative‑AI copilots that surface cross‑selling signals in real time; and create predictive models that flag churn risk months before a matter is lost.
Meanwhile, the client side has grown more sophisticated: corporate legal departments now benchmark outside counsel on responsiveness, sector insight, and value added, expecting firms to arrive with hard data, not anecdotes.
Law Firm Client Intelligence taking place November 6th, 2025 at
Faegre Drinker Biddle & Reath's Chicago offices, gathers the architects of this data‑driven revolution to share lessons learned and next‑stage ambitions.
