KM / UK

9:00 AM - 9:30 AM GMT

Registration 

9:30 AM - 9:45 AM GMT

Chair’s welcome

9:45 GMT - 10:30 AM GMT

Developing Winning KM Strategies for Enhanced Legal Process and Reduced Risk to Enterprise

Creating effective knowledge management strategies to optimises legal processes, reduces operational risks and improves decision-making. This session will cover best practices for aligning KM with organisational goals, enhancing collaboration, client service delivery and promoting knowledge sharing. Discover how strategic KM approaches can minimise errors, ensure compliance, and foster a culture of continuous learning and improvement within legal teams. 

• Actionable insights on crafting KM strategies tailored to the legal sector, enabling you to streamline processes and boost operational efficiency 
• Leveraging KM tools and frameworks to mitigate enterprise risks, ensuring robust compliance and reducing potential liabilities.
• Techniques for fostering a knowledge-sharing culture within your law firm, enhancing collaboration and driving innovation in legal services 
• Practical approaches to integrate AI and emerging technologies into your KM strategy, positioning your firm at the forefront of legal tech advancement 

Stuart Hopper / Lawyer & Economic anthropologist / Independent Consultant

10:30 AM - 11:15 AM GMT

Knowledge Managers as AI Leaders and Teachers:  Assessing the AI journey so far and the KM leadership ahead

Discover how knowledge managers can lead AI adoption by managing user expectations around costs and savings, maximizing resource availability, and aligning AI with strategic goals. This session will empowers KM professionals to become AI champions within their firms, guiding teams through AI's evolving landscape and exploiting its full potential to drive innovation, efficiency, and competitive advantage in the legal sector. 

• The evolving role of knowledge managers in the AI era, preparing you to lead future KM strategies that leverage AI for enhanced knowledge creation, sharing, and utilisation. 
• Critical insights into the current state of AI adoption in knowledge management, allowing you to benchmark your law firm’s own progress and identify areas for improvement. 
• Positioning yourself as an AI leader within your organisation, enhancing your value and influence in shaping AI-driven KM initiatives. 
• Educating and guiding teams on AI integration in KM processes, ensuring smooth adoption and maximising the potential of AI technologies. 

Tim Dale  / Director of Knowledge / Pinsent Mason 

11:15 AM - 11:45 AM GMT

Morning Networking Break

11:45 AM - 12:30 PM GMT

What’s the KM secret sauce:  Process, Structure and Data 

Discover the "secret sauce" behind effective knowledge management in the legal profession by exploring the intersection of process, structure, and data. Learn how to harness the excitement around generative AI, leverage emerging technologies through collaboration, and ensure systems are delivered in "lawyer language." Understand how existing tools can drive further transformation and how quality data serves as a catalyst for successful outcomes, empowering knowledge as a key enable

• Design and implement effective organisational structures that support robust knowledge sharing and collaboration. 
• Navigate the critical components that make knowledge management initiatives successful, focusing on the interplay between processes, organisational structures, and data management. 
• Optimising KM processes to enhance knowledge flow and utilisation across your organisation. 
• Leveraging data to drive KM decisions, measure success, and continuously improve your knowledge management efforts. 

Speakers to be announced

12:30 PM - 1:00 PM GMT Partner Spotlight 

Leveraging Data to Drive Strategic Decision-Making in Law Firms

This session will examine how law firms can harness data to drive strategic decision-making. The discussion will include leveraging internal and external data sources to uncover insights, develop new services, enhance practice management, and maintain a competitive edge in a data-driven world. 

• Unlock the potential of data to drive more informed, evidence-based decisions that enhance firm-wide efficiency and profitability. 
• Data analytics tools to identify key trends, improve case outcomes, and optimise resource allocation. 
• Understanding the role of data in shaping business strategy, helping law firms anticipate client needs, manage risk, and stay ahead of competitors. 
• Integrating data insights into daily operations, improving client service, and fostering innovation across legal teams. 

Speakers to be announced

1:00 PM - 2:15 PM GMT

Networking lunch 

2:15 PM - 3:00 PM GMT

Building a Knowledge-Driven Culture:  Strategies, Stakeholders, and Success 

Explore how to create a knowledge-driven workplace culture by involving stakeholders and clearly demonstrating benefits. Define the scope and process of knowledge management, assess available technology and resources, and develop initiatives that align with your firm's strategy. Learn from the implementation of knowledge hubs and discover the role of core KM professionals and professional development lawyers in driving centralised KM success. 

• Aligning KM initiatives with broader firm objectives, ensuring that knowledge-driven practices enhance both business and legal outcomes. 
• Fostering a knowledge-sharing culture that empowers legal teams to collaborate more effectively and drive continuous improvement. 
• Identifying key stakeholders in building a successful knowledge management (KM) programme and understand their roles in promoting a culture of learning and innovation. 
• Measuring KM success, including tools and techniques to track progress and demonstrate the value of a knowledge-driven culture within your firm

Eleanor Windsor  / Partner, Director of Knowledge Management / Irwin Mitchell 

3:00 PM - 3:45 PM GMT

Re-defining AI’s role in KM:  Deployment and Post Deployment 

Discover how AI is transforming the role of knowledge management in law firms at this insightful session. Learn practical strategies for deploying AI tools and overcoming post-deployment challenges. Gain a deeper understanding of how to drive value from AI positioning your firm for long-term success in a rapidly evolving legal landscape.

• Respond to post-deployment challenges, including example ways of addressing slow business transformational change 
• Explore the practical insights into AI deployment strategies, use cases and setting KPIs 
• Leverage AI to enhance greater insights from knowledge , and drive innovation across your legal teams for long-term competitive advantage. 

Sarah Pullin  / Global Director of Knowledge / Baker McKenzie

Louise Nicholson  / Senior Knowledge Lawyer / Baker & McKenzie LLP 

3:45 PM - 4:00 PM GMT

Afternoon networking break 

4:00 PM - 4:55 PM GMT

Knowledge Management in Action:  Insights, Strategies, and Real-World Experiences   

Join a panel of KM professionals as they reflect on the day's discussions, share insights on key strategies, and respond to event comments. Hear real-world case studies highlighting the successes and challenges KM teams face in implementing innovative approaches and technologies. Gain valuable perspectives on practical solutions and lessons learned, and engage with experts to explore the future of knowledge management in the legal profession. 

Nick Pryor /  Director of Knowledge & Innovation / Freeths 

Kevin Wheatly  /   Global Advanced Manufacturing & Mobility Knowledge Lead / EY

Sandra Smythe /  Head of Knowledge Management / Farrer & Co 

Alison Devlin / Director of Knowledge / Eversheds Sutherland

Claire McNamara / Partner - Director of Knowledge & Learning /  Penningtons Manches Cooper 

4:55 PM - 5:00 PM

Closing comments 

5:00 PM - 6:00 PM

Networking Reception